Articles from Agero

Agero, the leader in digital driver assistance services and software for the majority of automotive and auto insurance companies, announced a new partnership with Virginia Farm Bureau Insurance to bring industry-leading roadside assistance to its policyholders throughout Virginia. Whether it’s a jumpstart in a suburban driveway or towing service on a rural road, these two community-focused organizations are working together to ensure policyholders always have help at their fingertips.

Agero, the leader in digital driver assistance services and software for the majority of automotive and auto insurance companies, has appointed former Safelite president and CEO Tom Feeney to its board of advisors. With more than three decades of experience leading the nation’s top vehicle glass services company, Feeney will guide Agero’s executive team on strategic initiatives spanning product innovation, market expansion, operational excellence, and partnerships across the automotive and insurance ecosystems.

Agero, the leader in digital driver assistance services and software for the majority of automotive and auto insurance companies, has appointed Sandy Schwartz, the former president and CEO of Cox Automotive, to its board of advisors. Schwartz brings more than 25 years of automotive industry expertise to this new role.

Agero, the leading white-label provider of digital driver assistance services and software for the majority of automotive and auto insurance companies, has partnered with Polestar Automotive USA Inc. (NASDAQ: PSNY), serving as the exclusive roadside assistance provider for the Swedish electric performance car brand in the U.S. Building on 50 years of expertise, Agero brings its award-winning technology, vast service provider network, and unmatched EV experience to meet the high expectations of Polestar owners.

Agero, the leading white-label provider of digital driver assistance services and software for the majority of automotive and auto insurance companies, today announced it has renewed its multi-year partnership with Hagerty (NYSE: HGTY), an automotive enthusiast brand and a leading specialty vehicle insurance provider. With this agreement, Agero will continue providing unparalleled roadside assistance services to Hagerty clients and Hagerty Drivers Club members across the U.S.

Agero, the leading B2B white-label provider of digital driver assistance services and software for the majority of automotive and auto insurance brands, is proud to announce that Beth Davidson, Chief Marketing Officer (CMO), was honored in Women We Admire’s list of Top 50 Women Chief Marketing Officers of 2024. The list recognizes female CMOs for their accomplishments in driving the marketing strategy of their respective companies or organizations while demonstrating high-level skills in strategic planning, team leadership, and data-driven decision-making.

Headline of release dated March 19, 2024, should read: Agero Expands Deployment of Crash Response Technology Following Significant Growth in 2023 (instead of Agero's Crash Response Volume Doubled in 2023, as More Top Insurers Embrace Telematics-Driven Crash Detection).

Agero, whose leading B2B software and services enable auto manufacturers, insurers, fleets and others to support their customers at every stage of vehicle ownership, today announced CASE™, a powerful, fully configurable customer care platform designed specifically to serve the unique needs of the automotive industry. Built on expertise from the company’s 50 years of partnership with leading automotive OEMs, more than a decade of consumer affairs services and support, and following a series of successful in-market pilot programs, CASE delivers brand-building, fully managed campaigns covering every customer interaction – from routine questions to complex product care, all delivered with automotive expertise and experience.

Agero, whose leading B2B2C software and services enable auto manufacturers, insurers and others to support their customers at every stage of vehicle ownership, today announced a series of platform enhancements and services that will further modernize the roadside assistance and vehicle support experience for clients, their customers and Agero’s extensive service provider network. These updates – ranging from digital repair coupons to streamlined event communication and EV battery monitoring – are just the latest steps Agero has taken in transforming the driver support experience to increase efficiency, speed service completion and offer new options for consumers.

Agero, whose leading B2B software and services enable auto manufacturers, fleets, insurers and others to support customers at every stage of vehicle ownership, today introduced Tow To Repair. This turnkey technology solution and tow service makes it simpler and more cost-effective than ever for automotive dealers, repair facilities and body shops to offer customers a touchless direct tow to their facility after a vehicle breakdown.

Agero, whose leading B2B software and services enable auto manufactures, fleets, insurers and others to support customers at every stage of vehicle ownership, today introduced Vehicle Transport. This new service removes the hassle and minimizes the costs and risks of safely moving vehicles through a centralized and transparent suite of capabilities. Powered by Agero’s Swoop technology, Vehicle Transport is purpose-built for automotive manufacturers, dealer groups and fleet management organizations that recognize the urgent need to support new and evolving customer engagement models and that need more visibility and speed.

Agero, whose leading B2B software and services enable auto manufacturers and insurers to support customers at every stage of vehicle ownership, today announced it has been named a winner in the 2021 Excellence in Customer Service Awards presented by Business Intelligence Group. This is Agero’s fourth Excellence in Customer Service win, having received both organization and executive awards in 2020, and fifth overall award from Business Intelligence Group.